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  • What is Chase the Ace?
    Chase the Ace is a form of lottery that has gained popularity since 2013 in parts of Canada to raise funds for charities. Each week participants buy tickets. A ticket is drawn each week the winner receives 20% of the weekly sales. The winner also then draws a card from a standard deck of playing cards looking for the ace of spades. If the ace of spades is found, the weekly winner also wins the 30% progressive jackpot. The other 50% of the funds go to charity
  • What is the deadline to buy tickets?
    In fact every week tickets need to be purchased by 4:00pm on Friday. The exception to this rule is Christmas and New Years weeks the draws will be on Thursday.
  • How are the winners chosen?
    A gaming lab certified random number generator is used to select a winner from all the ticketholders that have purchased tickets.
  • I'm having problems with my credit card.  What do I do?
    There can be a lot of reasons credit cards get declined. A raffle is a form of gambling and as such a gambling-friendly credit card processor must be used. More familiar credit card processors such as Paypal and Stripe do not support gambling and therefore cannot be used. We use a company called Paysafe. Our processor accepts Visa Credit, Mastercard Credit, Visa Debit and Mastercard Debit. The postal code inputted also has to match the address on file at your bank. If you have moved, please ensure your postal codes match. If you have a prepaid credit card, it may not work as there has to be a postal code associated with the card. If you've recently had suspicious activity on your card, your bank may also deny the processing of the card. This is for your safety, and there is nothing we can do to help you, however you can always try another card.
  • Why won't the site let me buy tickets?
    There are two areas that can be troublesome for some people: GEOLOCATION You must be located in the province to qualify for purchase of tickets. To determine if you are in the province geolocation technology is utilized. Turn on your locoation services on your device Allow popups on your browser Accept our enquiry to locate you Or you can always try another device. Due to the technologies used, changing from using wifi and moving to cellular or vice versa may also help. CREDIT CARDS Please ensure your credit cards are Visa Credit, Visa Debit, Mastercard Credit or Mastercard Debit. Also please ensure your postal code matches the postal code information on record at your bank. ANTI-VIRUS SOFTWARE We use javascript on our some of our pages. If you have your anti-virus settings set too high, it may not allow proper interaction with our site. You can turn off anti-virus software while using the site.
  • Why won't the site let me buy tickets?
    There are two areas that can be troublesome for some people: GEOLOCATION You must be located in the province to qualify for purchase of tickets. To determine if you are in the province geolocation technology is utilized. Turn on your locoation services on your device Allow popups on your browser Accept our enquiry to locate you Or you can always try another device. Due to the technologies used, changing from using wifi and moving to cellular or vice versa may also help. CREDIT CARDS Please ensure your credit cards are Visa Credit, Visa Debit, Mastercard Credit or Mastercard Debit. Also please ensure your postal code matches the postal code information on record at your bank. ANTI-VIRUS SOFTWARE We use javascript on our some of our pages. If you have your anti-virus settings set too high, it may not allow proper interaction with our site. You can turn off anti-virus software while using the site.
  • I'm in Saskatchewan but the site says I'm not.  Why?
    Through experience we have found that this is indeed very possible. Here are some scenarios: 1. Bell phones get geolocated in Calgary 2. If you're on a corporate network, you may be located wherever your head office is. Geolocation is not a perfect science. It definetely makes mistakes. We can only recommend using a different device or even trying switching your connectivity. If you're using cellular, try turning it off and using wifi. If you're using wifi, try turning it off and use cellular. Every circustance is different. We are genuinely very sorry for any inconvenience but SLGA regulations have to be followed.
  • I'm in Saskatchewan but the site doesn't know where I am.
    This likely means your location services is off on your mobile device, or you have refused to allow the browser to locate you. Basically we don't know if you're in Saskatchewan or not. 1. Make sure your mobile device location services is turned on 2. Allow pop ups on your browser 3. Try again. This may mean refreshing your browser.
  • What do I do if I already hit "Don't Allow" when my browser asked me my location?"
    Reloading the page should cause you to be prompted to share your location again. If you have specified that you never want to share your location, you will need to go into your settings to allow your browser to locate you. You may also need to clear your cache. If you're still having problems, there is no harm in trying a different browser. See (link to troubleshooting)
  • My mobile provider is Bell and I can't buy a ticket.  Why?
    Bell phones get geoloated to Calgary. That is not a Tap50:50 issue. it is a Bell/Sasktel issue. We can't do anything about this, and we are just as frustrated as you are. The best thing to do is try another device. It may also work if you turn off your cellular and just use your local wifi.
  • Why did the Roughriders create a Foundation?
    The Saskatchewan Roughriders have taken their commitment to the community to a new level with the creation of the Saskatchewan Roughrider Foundation, designed to enhance and further our community efforts across the province.
  • What is the Foundation's Mission Statement?
    The Saskatchewan Roughrider Foundation empowers youth and communities through the passion of Rider Nation.
  • What are the values of the Foundation?
    As a successful foundation, we value the relationship and collaboration we have with the Saskatchewan Roughrider Football Club and the following values: Integrity – Maintaining truthfulness and morality Collaboration – Listen to, learn from and partner with donors and beneficiaries to address their needs Accountability – Provide stewardship for funds entrusted to us, while taking ownership of our decisions and being responsible for our actions Respect – Showing consideration and honour in all interactions Excellence – Generate and allocate funds effectively and efficiently in service to our community
  • Where are the Proceeds to this Raffle going?
    Funds raised are going to Youth initiatives that are supported by the Saskatchewan Roughrider Foundation.
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